Terms and Conditions

Credit Cards
We accept Credit or Debit cards Visa, MasterCard, American Express, Discover Card, & PayPal as a form of payment. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

We will gladly accept the return of products. Products must be returned within 10 days of delivery confirmation. A full refund will be issued minus the shipping charge. No opened items will be accepted for returns.

Biotetics LLC
400 Park Rd. 104
Sevierville, TN 37862

Shipping Policy
Shipping Time. Most orders will ship in 2 business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday. Ice Packs will only provide 24-48 hour protection, that should be more than enough to keep your items safe during transit.

We do not ship Temperature sensitive over the weekend. Only on Mon-Thursday depending your location.

Temperature sensitive items may safely stay at room temperature for a period of time of up to 2 weeks without being affected.

biotetics.com reserves the right to limit the order quantity on any product and/or to refuse to ship product to any customer for any reason, or for no reason whatsoever, with or without prior notice.

biotetics.com does not charge sales tax. We are a New Jersey Based company. New Jersey is exempt from sales tax on Dietary Supplements

Trademark Notice
All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.

Before you stop taking any medication always consult with your healthcare professional. This general information is not intended to diagnose any medical condition or to replace your healthcare professional. The statements and claims made on this site have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Biotetics is not liable for the misuse or misinterpretation of any information on this site. Product ingredients and formulations may change over time. We attempt to keep this information up-to-date and accurate, but it is your responsibility to review all product labels before opening. Always consult with your health care practitioner before implementing a diet or supplement regimen.

We keep your personal information private and secure. When you make a purchase from biotetics.com, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.